fbpx

WELCOME BACK!

We're ready when you are

We can’t wait to welcome you back to the museum starting July 25th, 2020! Before we do, we want to let you know that we’ve made a few changes to our galleries to keep you, our volunteers, and staff as safe as possible.

Not ready just yet? We understand that not everyone will be able or feel comfortable to return to public places at this time. That is why we we’ll be continuing our CCM From Home offerings to inspire curiosity, connection, and new understandings virtually!

 

Learn more about these changes below and explore with us when you’re ready!

BEFORE YOU VISIT

Please stay home if you have travelled outside of Canada within the past 14 days, had close contact with a confirmed case of COVID-19, feel ill, or are experiencing any of the following symptoms:

  • fever
  • new or worse cough
  • shortness of breath
  • difficulty breathing
  • sore throat
  • headaches
  • diarrhea
  • chills
  • runny nose/nasal congestion without other known cause
  • nausea/vomiting
  • pink eye (conjunctivitis)
  • difficulty swallowing
  • unexplained fatigue/malaise/muscle aches
  • abdominal pain
  • decrease or loss of sense of smell or taste
  • OR for persons 70 years of age and older:
    • delirium
    • unexplained or increased number of falls
    • acute functional decline/confusion
    • worsening of chronic conditions

Although we are following all health and safety guidelines (see What We Are Doing to Keep You Safe), please note there is an inherent risk of exposure to COVID-19, as there is in any public place. By visiting The Canadian Canoe Museum you voluntarily agree to follow the posted health and safety protocols, and take responsibility for mitigating your own risk of exposure to COVID-19 (practicing physical distancing, frequent hand washing or sanitization, wearing a mask, not touching your eyes, nose, mouth, etc.).

MASKS & FACE COVERINGS

Be sure to bring your own face mask or covering! All visitors are required to wear a face mask or covering, with the exception of:

  • Children under 2 years
  • Children under 5 years (chronologically or developmentally) if they cannot or refuse to wear it
  • People who cannot put it on or remove it without assistance
  • People who have difficulty breathing while wearing it, or have other medical exemptions
  • People who cannot wear it for religious reasons

Forgot your mask at home or don’t have one? We will have masks available for a nominal fee.

WHAT WE ARE DOING TO KEEP YOU SAFE
  • Requiring masks for all staff and volunteers working in our galleries and store.
  • Limiting visitor numbers and encouraging physical distancing with signage and a newly defined visitor flow throughout the museum, including in our store.
  • Providing more hand sanitizer stations throughout the museum.
  • Increasing our cleaning and disinfecting schedules.
  • Providing plexiglass as a protective barrier at our admissions desk, store counter, in our Living Traditions workshop.
  • Requiring staff and volunteers who recently travelled, are feeling ill, or experiencing any symptoms of COVID-19 to stay home for a 14-day period.
  • Continuing to follow the guidance and advice of the Provincial and Federal Governments, World Health Organization, and our local health unit, Peterborough Public Health.
HOURS OF OPERATION

TUESDAYS, THURSDAYS, and SATURDAYS from 10am-3pm

As we adjust to re-opening, The Canadian Canoe Museum will be operating on reduced hours of operation. These hours may be extended in the future.

ENTRANCE & ADMISSIONS
  • If the admission desk is in use, enter and follow the arrows to queue for purchasing your ticket(s).
  • We are not accepting cash at this time. Contactless forms of payment is available. 
  • In order to allow for proper physical distancing, we have limited the number of visitors allowed in the museum at once. As a result, if we have met our capacity for the number of visitors safely exploring the museum at one time, you will be asked to wait.
  • A new seating area outside as well as inside on our Grand Portage (mezzanine) are available for waiting while entrances are staggered to enable proper physical distancing between groups of visitors.

For information on admissions rates, please visit: https://canoemuseum.ca/museum-info/ 

MEMBERSHIP EXTENSIONS

One of the benefits of being a member of The Canadian Canoe Museum is unlimited admission throughout the year! While we were closed, we know you missed visiting the museum, and so we are offering an extension for our members.

Active members as of March 14th, 2020 will have their memberships extended by three months.

New members who purchased or renewed their membership between March 14 and July 25th, 2020 will have their membership extended by the difference between their purchase date and re-opening day.

If you have a question about your membership, please contact Kate Kennington at 705.748.9153 ext. 220 or [email protected]

YOUR MUSEUM EXPERIENCE
  • All visitors are required to wear a face mask or covering.
  • We’ve added even more hand sanitizer stations and ask that you use hand sanitizer upon entering the museum or our store, and frequently throughout your visit.
  • You will notice floor signage and posters reminding you to practice physical distancing and keep two meters away from guests outside of your group (pretend you are portaging a canoe!).
  • Just like a river, our museum now has a defined flow for visitors to follow in order to practice physical distancing and reduce close interactions. Please follow the marked path throughout your visit. There are still plenty of spots to stand back and observe, or let others pass by safely, if you want to soak everything in!
  • Touchable interactives have been removed from the galleries in accordance with provincial and public health requirements. Not wanting to lose our sense of play and curiosity, we have digitized some of these interactives which can be accessed from your phone, or after your visit at home. Children’s activity packs will also be available to take home with you to extend your experience!
  • If you require the use of the elevator, we ask that you notify one of our team members so that we can clean and sanitize between each use.
  • NEW: Guided tours have resumed (Tuesdays at 11am and Thursdays at 3:30pm) with new protocols in place. Tours must be pre-booked ahead of time. 
OUR STORE
  • We are limiting the number of shoppers in our store to help ensure physical distancing. You may be asked to queue before entering.
  • Upon entering and exiting the store, shoppers will be required to sanitize their hands.
  • We ask that you browse with your eyes and minimally handle the products. One of our staff or volunteers would be happy to assist if you have questions about a product!
  • We are not accepting cash at this time. Contactless forms of payment are available.
  • Out of precaution, we are unable at this time to accept any returns for items that have left the store.

We look forward to seeing you again (or for the first time) – at a safe distance, of course!

Questions?

Email [email protected]

SUPPORT THE CANADIAN CANOE MUSEUM 

Please consider supporting The Canadian Canoe Museum during this difficult time. The museum has been greatly impacted by COVID-19, and while it has changed how we work, our work of inspiring connection, curiosity, and new understanding continues in innovative ways. Your financial support during this time of uncertainty enables this work to continue, while ensuring the continued care of our world-class collection of canoes, kayaks, and paddled watercraft. Thank you!

This page was last updated on September 4, 2020. Please continue to check back as it will be updated as new information becomes available.