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Privacy Policy

Privacy Policy

The Canadian Canoe Museum is dedicated to safeguarding the privacy and confidentiality of our visitors’ personal information through our comprehensive privacy policy.

Below, our full Privacy Policy is outlined.

The Canadian Canoe Museum (the CCM, “we” or “us”) is committed to protecting the privacy of the personal information entrusted to us by our employees, volunteers, members, customers, visitors, donors, sponsors, and other stakeholders. This CCM Privacy Policy applies to the collection and use by CCM of information about identifiable individuals (“Personal Information”) collected by CCM during its operations.

We value the trust of those we deal with, and of the public, and recognize that maintaining this trust requires that we be transparent and accountable in how we treat the information that you choose to share with us. As such, we comply with the requirements of the Freedom of Information and Protection of Privacy Act (Ontario) and the Personal Information Protection and Electronic Documents Act (Canada) and uphold the principles of the Donor Bill of Rights developed by the Association of Fundraising Professionals. The CCM employs reasonable administrative and technical measures to ensure the security of all the personal information that we collect, and our credit card processing systems are industry-compliant.

During the course of our various projects and activities, the CCM frequently gathers and uses personal information. Anyone from whom we collect such information should expect that it will be carefully protected and that any use of, or other dealing with, this information is subject to consent. The CCM’s privacy practices are designed to achieve this.

Defining personal information

Personal information is any information that can be used to distinguish, identify, or contact a specific individual. This information can include an individual’s opinions or beliefs, as well as facts about or related to the individual.

However, ‘personal information’ does not include business contact information or certain publicly available information, such as names, addresses, and telephone numbers as published in telephone directories, are not considered personal information. Information in the public domain is not subject to privacy legislation and as such is not included in this policy.

Where individuals use their home contact information as business contact information, the CCM considers that the contact information provided is business contact information and is not therefore subject to protection as personal information.

We consider donor and volunteer information always to be personal information and do not disclose information about donors or volunteers without consent.

The CCM observes the following practices when collecting, maintaining, and using personal information:


An individual’s consent is required regarding the collection and proposed use of personal information when information is collected. Consent can be either express or implied and can be provided directly by the individual or by an authorized representative. Express consent can be given orally, electronically, or in writing. Implied consent is consent that can reasonably be inferred from an individual’s action or inaction. An individual’s consent is required before confidential information is released to outside parties.

When personal information is provided to the CCM, consent is implied to the CCM’s collection, use, and disclosure of the personal information in accordance with this privacy policy. Withdrawal of consent to the collection, use, or disclosure of personal information can be made at any time by contacting our Privacy Officer, whose contact information may also be found on our Contact Us page. We will act on such requests promptly.


The CCM’s websites use persistent cookies within visiting browsers to enable the functions of the website and for tracking performance, no personal information is collected through these tools that would allow the CCM to identify individuals. Specifically, cookies are used in the following ways:

  • Preserving and expiring visitor sessions on the site (e.g. preserving data between steps of a process and ending the session after a period of inactivity)
  • Storing font size preferences on the site
  • Enabling web analytic tools (such as Google Analytics — see below)

Cookies are used anonymously and without storing Personally Identifiable Information (PII). Visitors who wish to opt out of cookies should review the help documentation for their browser software to decline or selectively decline cookies. Note that declining cookies may adversely impact site performance.


This website uses Google Analytics to track performance. Google Analytics uses persistent cookies to track visitor sessions, visitors across multiple sessions, and referral sources to our sites. We also track the performance of promotional links to our site using Google Analytics. In compliance with the Google Analytics Terms of Service, at no time is personally identifiable information (PII) passed to Google Analytics. Note that Google Analytics stores its data within the United States of America and is subject to US laws. We use this data to understand site performance to serve you better. Those wishing to opt out of Google Analytics data collection should use the Google Analytics Opt-out Browser Add-on.

Limited Collection

The collection of personal information is limited to that which is relevant and necessary to our programs and fundraising efforts. The CCM shall not make unwarranted or intrusive inquiries into a donor or prospect’s gift history or personal life. The CCM attributes all data that it collects.

The CCM collects detailed medical information with respect to participants in our camps and children’s programs. We use this information solely to provide each camper with a high-quality experience, address any integration needs, and manage any potential health issues. Except (i) as required by law or (ii) in a medical emergency where disclosure is limited to medical personnel and law enforcement, we do not share this personal information with any third parties.

Limited Use, Disclosure and Retention

Personal information shall not be used or disclosed for purposes other than those for which it was collected, except with the consent of the individual or as required by law. CCM does not sell, rent, or lease its membership or user lists to third parties.

Personal information shall be retained only as long as necessary for the fulfillment of those purposes. The CCM uses reasonable business practices to ensure that we have appropriate practices relating to information security and policies with respect to records retention and destruction with respect to all personal information under our control.


Personal information shall be as complete, accurate, and up-to-date as possible. Donors are encouraged to review, correct, and update personal information.

Security Safeguard

CCM is committed to protecting the security of your Personal Information. Personal information gathered by The CCM shall be kept in confidence. The CCM personnel shall be authorized to access personal information based only on their need to deal with the information for the reason(s) for which it was obtained.

Appropriate physical and electronic measures shall be used to ensure personal information is secure. Access to donor and volunteer records shall be limited to those who require such information to fulfill their job responsibilities. Special protection shall be given to all records pertaining to anonymous donors. The confidentiality of donor and volunteer records shall continue after the relationship with the individual has ended.

Children Under the Age of 13

Children should use the CCM’s website only with the approval of a parent or guardian. In particular, a child under the age of 13 should not provide the CCM with any personal information unless his or her parent or guardian has consented to such disclosure. The CCM does not knowingly collect any personal information from children under the age of 13. If a parent or guardian learns that his or her child under the age of 13 has provided the CCM with personal information without his or her consent, the parent or guardian should immediately contact our Privacy Officer, whose contact information may also be found on our Contact Us page and we will remove this personal information from our database.


Donors who request that their name and/or the amount of the gift not be publicly released shall remain anonymous.


Individuals shall be given access to the information in their donor records upon request. We will take reasonable steps to verify your identity before granting access or making corrections.

Further information on privacy and your rights in regard to your personal information may be found on the website of the Privacy Commissioner of Canada at

Changes to this Policy

We may revise our privacy policy from time to time. You should review our privacy policy periodically so that you keep up to date on our most current practices. We will note the effective date at the end of each version of our privacy policy.

Contact Us

CCM welcomes your comments regarding this Privacy Policy. The Privacy Officer for the CCM works closely with all staff in order to comply with the principles and policies of the Museum, the Personal Information Protection and Electronic Documents Act (Canada), and the Freedom of Information and Protection of Privacy Act (Ontario).

If you have any questions about our privacy or security practices, or if you would like to request access or correction to your personal information, or if you would like to opt out of receiving communications from CCM in the future, please contact our privacy officer by mail, telephone, or email:

The Canadian Canoe Museum
Attention: Privacy Officer
910 Monaghan Road
Peterborough, Ontario K9J 5K4

[email protected]

Effective as of March 1, 2024.

CCM Logo White

The Canadian Canoe Museum respectfully acknowledges that we are situated on the Treaty 20 Michi Saagiig territory and the traditional territory covered by the Williams Treaties First Nations. The Canadian Canoe Museum also recognizes the contributions of Indigenous Peoples including First Nations, Inuit and Métis, in shaping this community and country as a whole.

As an organization that stewards the world’s largest and most significant collection of canoes, kayaks & paddled watercraft, we will honour and share the cultural histories and stories within the collection in all that we do.

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2077 Ashburnham Dr
Peterborough, ON
K9L 1P8

Phone: 705-748-9153

Email: [email protected]


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